FAQ |
Q. When will my order by shipped? |
A. Your order will usually be shipped the same business day if ordered by
2PM Eastern time. Orders placed on the weekend will ship out on Monday. |
Q. How can I track my order? |
A. You will be sent an email from our server with a tracking number as soon
as the order has been shipped. |
Q. Why is there a Core in my shopping cart? |
A. There are some products that we sell which are rebuilt. This charge is
refundable upon your return of the part you are replacing. If you do not return
the part, your core charge will not be refunded. |
Q. What is a VIN? |
A Vin is your Vehile Identification Number |
Q. Where is my Chassis Number? |
A. This will be the last 6 digits of your vin. |
Q. What and where is a FC (Factory Code)? |
A. The FC refers to the factory code, ie plant where your car was made.
This can be found in the VIN and is the 7th to the last digit from the end. |
Q. How do I know what is left or right? |
- Left = drivers side as you were sitting in the car
- Right = Passenger side
- This applies to vehicles that are US Spec, with the steering wheel on
the left side as you were sitting in the car.
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Q. Where is my engine serial number? |
A. This can found from the sticker on your timing cover. See the below image. |
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Q. Where is the product ID plate?
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A. On 850, C70, S70, V70 Models, the product ID plate is located in the
engine compartment by the drivers side wheel well. |
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